Home Health Aide Services in NYC

Finding reliable in-home care in New York City is harder than it should be: insurance rules are confusing, agencies are hard to compare, and families often do not know where to begin.

All Heart Homecare has been cutting through that complexity for over 13 years.

Get a Free Home Care Consultation

Speak with a care coordinator to discuss your needs, eligibility, and the best care options for your family.

No obligation. Our care coordinators will contact you to guide you through your home care options.

Home Health Aide Services in NYC

Start your journey for better care today!

How to Get a Home Attendant in NYC

Tell us about your situation: Call 888-388-8989 or submit a consultation request. We will ask you about the patient’s needs, location & insurance.
Get a free needs assessment: A care coordinator reviews your case. For Medicaid, we coordinate the nurse assessment and physician’s order on your behalf.
Meet your matched aide: We pair you with a certified, background-screened HHA who speaks your language and fits your schedule.
Care begins: Your aide starts on your agreed date. Our team stays available 24/7 for questions, scheduling changes or emergencies.

How Much Does Home Care Cost in NYC?

Cost is one of the first things families want to know, and the answer depends on the type of care and how it is paid for. If you qualify for Medicaid, your out-of-pocket cost through All Heart is typically zero.

For private pay clients, here is what to expect across each care type.

Service type	Typical private pay rate	Covered by
Home health aide (HHA)	$30 – $40 / hour	Medicaid, workers comp, private pay
24/7 around-the-clock care	$650 – $850 / day (live-in)	Private pay, long-term care insurance
Private duty LPN nursing	$50 – $75 / hour	Private pay, long-term care insurance
Skilled nursing (RN)	$75 – $100 / hour	Private pay, long-term care insurance
NHTD / TBI waiver programs	$0 out-of-pocket (waiver-funded)	New York Medicaid waiver
Workers compensation care	$0 out-of-pocket to patient	Workers comp insurer

Important: Rates above reflect typical NYC private pay ranges for 2026. If you are covered by Medicaid or workers’ compensation, your cost may be $0. Call 888-388-8989, and we will confirm your coverage before your first appointment.

Why NYC Families Choose All Heart Homecare

Multilingual caregivers: We match clients with aides who speak English, Spanish, or Russian, and we work to accommodate other languages where possible.
Free transportation to medical appointments: Included as standard with every care plan, no extra charge.
24/7 on-call support: A live person answers after hours, weekends, and holidays, not a voicemail.
Fully insured and licensed: All Heart holds a New York State DOH license. Every aide is background-screened and insured before placement.
Specialist programs no other NYC agency offers: NHTD, TBI waiver, Holocaust Program, VetAssist, programs that require dedicated expertise and licensing most agencies do not have.
Referral program: Earn up to $3,000 per qualified referral when you recommend All Heart to someone who starts care.

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Frequently Asked Questions About Home Care in NYC

Choosing the right home care agency in NYC for a loved one is an important decision. These answers can help you better understand how home care works, who qualifies, and how

What is the best home care agency in New York City?

The best home care agency in NYC for your family depends on what you actually need — not a generic ranking. Look for an agency that is licensed by the New York State Department of Health, BBB accredited, accepts your specific Medicaid managed care plan, and has caregivers who speak your language. Specialty programs like NHTD, TBI waiver, and veterans’ benefits require dedicated licensing that most agencies in New York City do not hold. All Heart Homecare is the #1 ranked home care agency in Brooklyn, serves all five boroughs from offices in Brooklyn and Manhattan, and carries 500+ verified client reviews across more than 13 years in operation.

Does Medicare cover home health aides in New York?

Medicare and Medicaid are different programs and cover home care in very different ways. Medicare covers short-term, medically necessary skilled nursing or therapy services at home after a qualifying hospital stay, but it does not cover ongoing personal care provided by a home health aide for daily living activities. For long-term home health aide services in New York, Medicaid is the primary payer for eligible residents. If you are unsure which program covers your situation, call 888-388-8989 and we will review your coverage with you before your first appointment.

Can I switch home health aide agencies in New York City?

Yes, and you have the right to do so at any time. In New York, patients enrolled in a Medicaid managed care plan can request a change of home care agency through their plan. There is no penalty for switching, and your authorized care hours carry over, they are tied to your care plan, not the agency. If you are on private pay, you can change agencies with no involvement from a third party. The most common reasons families switch are inconsistent aide scheduling, language barriers, or a change in medical needs the current agency cannot address. Call 888-388-8989 and we will walk you through what a transition to All Heart looks like for your specific coverage.

How long does it take to get a home health aide in New York City?

It depends on how care is being paid for. For private pay clients, placement can happen within a few days of your first call — sometimes sooner for urgent situations. For Medicaid clients enrolling through a Managed Long-Term Care plan, the process typically takes between three and six weeks, which includes the nurse assessment, physician’s order, and plan enrollment. If you are already enrolled in a Medicaid managed care plan and simply need a new agency, the timeline is shorter. All Heart coordinates every step of the Medicaid process on your behalf to avoid unnecessary delays. Call 888-388-8989 and we will give you a realistic timeline based on your current coverage status.

Trusted by Families Across New York City

For more than 13 years, families throughout New York City have trusted
All Heart Homecare to care for their loved ones with compassion, professionalism, and reliability.

Our commitment to quality care has earned us recognition across Brooklyn and the trust of hundreds of families who rely on our caregivers every day.

Proudly serving families across Brooklyn, Queens, Manhattan, the Bronx, and Staten Island.

Home Health Aide Services in NYC

Home Health Aide Services in NYC

Start your journey for better care today!

How to Get a Home Attendant in NYC

How Much Does Home Care Cost in NYC?