Nuestra misión:
All Heart Homecare Agency se dedica a brindar atención domicialiaria compasiva y de la más alta calidad a nuestros clientes en la comodidad de sus hogares. Nos esforzamos por enriquecer tantas vidas como sea posible y constantemente buscamos formas de agregar más valor a nuestros pacientes y empleados. Nuestros servicios comienzan con nuestra Filosofía: Cuidar a uno como cuidaría a su ser querido con todo su corazón.
Nuestra vision:
Ser agencia reconocida como un líder confiable en el segmento de la atención domiciliaria con el establecimiento de nuevos estándares. All Heart Homecare Agencia inspirará a sus empleados a dar lo mejor de sí mismos. Participaremos en prácticas sostenibles y nos anticiparemos a las necesidades de nuestros pacientes.
Nuestros Valores
Respeto
Tratamos a los demás como nos gustaría ser tratados. Reconocemos que todos tienen razón desde su perspectiva.
Honestidad
Comunicarse honestamente. Solo hacemos los acuerdos que estamos dispuestos, somos Capaces y temenos la decisión de cumplir.
Compasión
Siempre tratamos de entender y apreciar las necesidades del cliente en cada situación.
¿Por qué elegir All Heart Homecare Agencia?
Vasta experiencia
Atención calificada y compasiva
Altos Estándares
Centrados en el cliente
Asistencia de guardia 24/7
Cuidadores multilingües
Departamento de enfermas
Nuestras conocedoras, compasivas y empáticas enfermeras desempeñan un papel vital en la prestación de servicios de atención domiciliaria de alta calidad a nuestros clientes. Ellas están continuamente dedicadas a garantizar que cada paciente reciba el cuidado y la atención domiciliaria que necesita.
Our story
In 2012, our grandmother, Sonya, who was in need of Home Care services was, unfortunately, not receiving the care and support that she, and every other home care client deserves. The agency to which we had entrusted our grandmother’s care had low level customer service and was lacking in people skills; often times, our grandmother was left without a caregiver, as the agency did not send a home health aide for the day.
This is when we decided to act!
We combined our experience, acumen, skill-set and business knowledge base knowing that we can get into the industry and lead the way!
We wanted to create a business that would serve patients in the comfort of their homes with dignity and compassion, provide peace of mind for their close ones, and add more value to everyone – from employees to our patients.
Not everything came easy to us, but our determination, patience, faith, proven success formulas, and OUR TEAM helped us grow our business to new heights. There is always light at the end of the tunnel and if you stand up for what’s right and true… you don’t give up and keep going forward!
What is unique about our business? Our people! We hire only the best and develop our employees to be outstanding leaders. We are unique because our team is strong, friendly, always ready to help, happy, positive, and hard working. Our employment terms are unique and very competitive!
Our customer service, respect and understanding towards people that we come in contact with, exemplify our dedication to the work we do.
Our mission – help our patients, make a difference in their lives and be able to provide work to our Aides!
- Listening with the intent to understand what is being said and acknowledging that what is said is important to the speaker.
- Responding to all inquiries in a timely manner.
- Communicating any potentially broken agreements at the first appropriate opportunity to all parties involved.
- Never saying anything disrespectful about anyone.
- Maximize internal and external customer loyalty.